Reference

rr89 Privacy Policy for Your Account

Your rr89 Privacy Policy explains what we collect during phone verification, login, wallet checks and account support, including payment references from DANA and QRIS.

Account dataDevice detailsWallet recordsPolicy access
rr89 rr89 Privacy Policy for Your Account
POLICY CONTACT

Where To Ask About Personal Data

Questions about this Privacy Policy should reach us through the support route shown inside your account area, especially when the request concerns a login, phone number or payment receipt.

Account support route Open the support link from your account menu and state that your request concerns the rr89 Privacy Policy. We use your account details to verify which records may be discussed.
Payment record query For DANA, QRIS, bank transfer or virtual account questions, attach the payment reference and date. We can then compare the cashier record without asking you to share a wallet PIN.
Data change request Ask us to correct an account detail, explain a cookie record or discuss deletion through the same support path. We may request phone verification before making an account change.
ACCOUNT SAFETY

Cookies, Security and Data Retention

Privacy work follows the same account steps you see on rr89: identify the account, check the request, then apply the permitted change.

Data collection

We collect account details, phone verification results, device signals and payment references needed to maintain an accurate account record. Optional details are treated separately from data required for account access.

Cookie choices

Session cookies help keep you signed in while moving between account pages. Other cookie records may show which policy version you viewed, and you can ask support about the data connected to them.

Login protection

Phone verification and device checks help us identify unusual sign-in activity. If access stalls after a device change, use the account support route rather than sending passwords or wallet PINs.

Payment matching

DANA, OVO, GoPay, QRIS and bank-transfer references help us reconcile a cashier event with your account. We use the reference, amount record and date needed for that check.

Retention period

We retain account, security and payment records while they support account operation, dispute handling or legal duties. When those purposes finish, records are removed or anonymised under our retention process.

Your requests

You can ask for access, correction, deletion or an explanation of processing through support. We first verify the account connection, then tell you what action is available under local law.

Privacy Policy Questions From Indonesia

These Privacy Policy answers focus on the account, device and payment questions you are most likely to ask before opening an rr89 account. We keep each answer tied to a practical step, from phone verification to a request about DANA or QRIS records.

It covers account details, phone verification, device signals, cookies, login events, support requests and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account.

Phone verification connects the account to the correct person and helps us protect access after a login or device change. We may use the result when handling a data request.

Yes. The Privacy Policy covers payment references and status records for DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account transactions used to match account activity.

Use the support route inside your account and ask for a data access request. Include your registered phone details, then complete any identity check needed before we discuss the records.

Yes. Send a correction request through account support and identify the field that is wrong, such as a phone detail or payment reference. We check the account before applying an approved change.

We keep records while they are needed for account operation, security checks, payment disputes or legal duties. After those purposes end, we remove or anonymise them under our retention process.

Yes. Some access, correction or deletion requests depend on local law. We assess your request after account verification and explain which action is available for your Indonesia account.