Reference

rr89 Legal terms for your account

rr89 Legal terms set out how we handle account access, wallet records and policy requests before you enter the lobby.

Account conditionsData and cookiesPolicy contact routeWallet record clarity

What our Legal notice covers

rr89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions attached to your rr89 account, including identity details, phone verification, wallet records and requests to change stored data. Access or eligibility depends on local law, and our terms apply only where local law permits. We record transaction references for DANA,

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OVO, GoPay, QRIS, bank transfer and virtual account activity so we can match a cashier event to the correct account. You should use accurate account details and keep your sign-in credentials private. If a payment status needs checking, retain the receipt or reference shown in your
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wallet. The notice also describes cookies used for account continuity, how policy changes are displayed, and which route to use when you need clarification before opening or using an account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to raise a Legal question

A clear contact route helps when a policy question affects your account or wallet record.

Policy request Use our support chat to ask about Legal wording, account conditions or a policy change. Include your registered phone number only when requested, and never place your password in the message.

Wallet record For DANA, OVO, GoPay or QRIS concerns, share the payment reference and approximate time shown by your wallet. We use those details to match the record without asking for your wallet PIN.

Account access If phone verification or sign-in blocks a Legal request, tell us which step stopped and whether you are using a mobile browser or desktop browser. Access depends on local law and account checks.

DATA PRACTICES

How we apply this policy

Legal commitments matter most when they connect to actions you can see. We explain what we store, why a record may be retained and how you can ask for a correction.

Account data

We use the details linked to your account to support sign-in, phone verification and policy requests. Keep your registered phone number current so an account question can be matched to the correct record.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to reconcile the account ledger. Send the reference through support rather than sharing a wallet PIN.

Cookies

Cookies can keep a browser session connected to the correct account area and remember essential settings. You can review cookie controls in your browser, although changing them may affect sign-in continuity.

Account security

Phone verification is required before account access, where local law permits. Do not disclose passwords or one-time codes; contact support if an unfamiliar sign-in or wallet event appears.

Record retention

We retain account and transaction records for the period needed for account administration, payment reconciliation and policy obligations. A retention question can be sent through the Legal support route.

Change request

To request correction, deletion or clarification of personal details, contact support with the account phone number and the specific field concerned. We may ask for a verification step before making a change.

Answers about rr89 Legal terms

These Legal answers address the searches you may make before opening an account or sending a policy request. If your situation involves a wallet record, include the payment reference so we can follow the correct account trail.

rr89 Legal covers account conditions, phone verification, data handling, cookies, payment records, retention and policy contact routes. Account eligibility depends on local law and applies where local law permits.

Yes. Legal explains that DANA, OVO, GoPay and QRIS references may be retained for payment reconciliation. Send the reference through support, and never share your wallet PIN or one-time code.

You can ask us to correct, delete or clarify a personal detail through the Legal support route. State the field concerned and use your registered phone number when requested for verification.

Cookies may maintain the browser session connected to your account and preserve essential settings. You can adjust browser cookie controls, but doing so may interrupt sign-in continuity or require verification again.

Tell support whether the issue occurred during phone verification, sign-in or the account area. Access depends on local law, and we may request an account check before discussing personal records.

We retain records for the period needed for account administration, payment reconciliation and policy obligations. Ask support about a specific record using its payment reference or account detail.

Use our support chat and identify the Legal clause or account event you are asking about. For bank transfer or virtual account matters, include the receipt reference so we can trace it.

rr89 Legal terms for your account

Where to raise a Legal question

How we apply this policy

Account data

Payment records

Cookies

Account security

Record retention

Change request

Answers about rr89 Legal terms

01 What does rr89 Legal cover for an Indonesian account?

02 Does Legal explain how my DANA or QRIS record is handled?

03 Can I request a change to my rr89 account data?

04 How does rr89 handle cookies on my device?

05 What should I do if a Legal request involves account access?

06 How long are account and payment records kept?

07 Where can I contact rr89 about Legal wording?

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